Sears bad customer service, call #10, day 11 I called at 8:18 this morning, was on hold until 8:24, and was abruptly disconnected without ever talking to a … Continue reading >Sears bad customer service, call #10, day 11
Sears puts the cuss in customer service – day 10 Tonight I spoke with Marco of Sears’ truly, putridly, execrably bad customer service. As you’ll recall, ol’ Bob with the … Continue reading >Sears puts the cuss in customer service – day 10
One week and eight calls later, no repairman has darkened my door I called Sears at 4:20 p.m. today to see what the status of my repair was. They’ve changed their login … Continue reading >One week and eight calls later, no repairman has darkened my door
Other complaints about Sears’ bad customer service Since I am stuck at home, I thought I’d Google “Sears bad customer service.” There are 39 stories that use … Continue reading >Other complaints about Sears’ bad customer service
Sears bad customer service, part four It is 8:20 in the morning. I forwarded my home phone to my cell while I took our son to … Continue reading >Sears bad customer service, part four
Sears bad customer support, part three The manager did not call, so it is now 8:10 and I am calling customer support again. The automated customer … Continue reading >Sears bad customer support, part three
Sears update: technician cancelled appointment, no one called So, I called Sears at 4:30 to see when the repair person was coming. The customer support person said. “He … Continue reading >Sears update: technician cancelled appointment, no one called
Sears: Bad Customer Service, Status Quo, or Both? Sears is a revered brand. It stands for reliability, solid products, longevity and responsiveness to customers. We buy almost all … Continue reading >Sears: Bad Customer Service, Status Quo, or Both?
Wisdom from a friend One of my favorite people shared this with me today, and I loved it. Lucky in my relationships, I’ve experienced … Continue reading >Wisdom from a friend
Trapster lets you report speed traps, people slow down, everybody wins I just signed up for Trapster, a free application for your cell phone or PDA that lets you report speed … Continue reading >Trapster lets you report speed traps, people slow down, everybody wins